While the Xbox is one of the most popular video games in the market, it still has some issues and is bound to malfunction from time to time. One of the biggest issues is when the Xbox controller won’t stay on which makes gaming impossible.
Keep reading to learn how to troubleshoot and fix any potential issues.
Why does my Xbox controller keep turning off when I plug in headphones?
If your Xbox controller turns of when you plug in headphones, unplug the mic, and reconnect. Sync if necessary. Plug the mic back in after establishing a connection. If you are using a Model 1697 controller, your internal headphone jack may be damaged.
Try unplugging the mic and trying again. If you continue to have problems, try a different pair of headphones that are known to work. If this does not work, use the troubleshooting steps above to remedy the issue;
Power cycle the controller
To turn off the controller, press and hold the Xbox button for 5-10 seconds, until the controller powers off. Then press and hold the Xbox button again for the controller to turn back on.
Connect your controller to the console using a USB cable
You can use a USB to micro-USB cable to connect your controller to your Xbox. Plug the micro-USB end into the top of the controller, and the USB end into the USB slot on the side or back of the console. The cable will provide both power and a wired connection to the controller.
Note: The new Xbox Wireless Controller (included with Xbox Series X|S) and Xbox Elite Wireless Controller Series 2 use a USB-C cable for charging.
If your controller works when connected to your console with a USB cable, continue to the next step. If it doesn’t work when connected to your console with a USB cable, your controller needs to be replaced.
Update your controller
If your controller connects when using a USB cable but doesn’t stay connected after removing the cable, reconnect the cable and see if there’s an update available for your controller:
- Press the Xbox button to open the guide.
- Under Profile & system, select Settings.
- Under Devices & connections, select Accessories.
- On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.
- If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.
- Once your controller is updated, disconnect the USB cable and try connecting wirelessly again.
Why does my Xbox controller keep turning off with new batteries?
There are many reasons why your Xbox controller turns off after a few seconds. Here are some of the most common ones:
- The firmware in your controller needs to be updated.
- Your controller is too far away from the gaming console.
- There are too many devices connected to your gaming console.
- How to fix an Xbox controller that won’t stay on or remain connected
Follow these steps to troubleshoot your Xbox wireless controller.
Reboot your controller
Turn your controller off and on. This step will clear out any mismatched signals. Press and hold the Xbox button for 5–10 seconds to turn your controller off. Wait a few seconds, then press the Xbox button to turn it back on.
Use a USB cable to connect your controller to the console
This will help you determine if your controller has a hardware issue. Using a USB to micro-USB cable, connect your controller to your gaming console. If you own an Xbox elite wireless controller series 2, Xbox series x™, or Xbox series s™ controller, you’ll need to use a USB-C cable.
Update the software in your controller
Your controller uses a form of microchip software—known as firmware—to regularly communicate with your console. You’ll need to periodically update it to make sure your device is working at its best.
There are three ways you can update your Xbox controller
- To update via Wi-Fi, switch on the Xbox and connect the controller you want to update.
- Click on the Xbox button on your controller to bring up the ‘Guide’. From here click on ‘Profile and System’.
- Now click on ‘Settings’>> ‘Devices and Connections’>> ‘Accessories’.
- Select the controller you wish to update from the list of accessories. On the controller screen, click the three dots to check the firmware version.
- If you see an update icon click on ‘Firmware Version’ and follow the on-screen prompts to update your controller.
Additionally, if you use a stereo headset adapter on your controller, make sure to connect it to the controller and then to your headphones so it can be updated as well.
You can do this for any of the update methods.
Connect the controller to the console with the included USB-C cable. In most cases, if the controller isn’t up-to-date, you will automatically receive a prompt to update the controller. If the prompt does not appear, then you can simply follow the same steps as updating over Wi-Fi. The only difference is the update will be installed via the USB cable.
You can only update your controller via PC on windows 10/11.
If you have an older version of windows, either upgrade to the latest versions or use one of the other methods to update.
- You will first need to download the Xbox accessories app from the Microsoft store.
- Once the app is installed, connect your controller to your PC via the included USB cable or an Xbox wireless adapter.
- As soon as the controller is connected, you will receive a prompt to install updates if there is one available.
- While your Xbox controller does support connection via Bluetooth on Windows 10 and 11, it cannot be used to install updates.
How to update your firmware on a PC running windows™ 10:
Open the Xbox accessories app on your pc (if you don’t have it, download it here). Make sure your pc is running the latest version of windows 10.
Connect your controller to your pc using a USB cable or Xbox wireless adapter for windows.
If an update is available, a message will appear that says update required. Follow the on-screen instructions to install the update. If you don’t see that message, your controller is up to date.
Wirelessly reconnect to your console
If your controller is on but still not connecting to your console wirelessly, it’s time to pair it to your Xbox or PC. How to connect your wireless controller on an Xbox:
- Turn on your Xbox console.
- Press and hold the Xbox button on your controller to turn it on.
- Press and release the pair button on your Xbox console (the location of this button will vary with different models).
- Quickly press and hold the pair button on your controller. The Xbox button will flash a few times, indicating that it’s searching. Once connected, the Xbox button will stay lit.
How to connect Xbox wireless controller on a pc running windows 10:
- Turn on your pc and sign in. If you’re using an Xbox wireless adapter, plug it into your pc.
- Press and hold the Xbox button on your controller to turn it on.
- Press and hold the pair button on your controller. The Xbox button will flash several times, indicating that it’s searching. (if you’re using an Xbox wireless adapter, press and hold the pair button on your adapter first, then press and hold the pair button on your controller until the Xbox button stays lit. Only continue to step four if you aren’t using an adapter and your controller has built-in Bluetooth®).
- On your pc, click the start button > settings > devices > Bluetooth & other devices. Then turn on Bluetooth.
- Click add Bluetooth or other device > Bluetooth. Your pc will search for your controller.
- Select Xbox wireless controller or Xbox elite wireless controller > done.
- Once connected, the Xbox button on your controller will stay lit.
Xbox controller connection tips
Try the following tips to avoid future issues:
- Place your controller close to your console; most wireless Xbox controllers have a range of 19–28 feet.
- Remove items like laptops, metal shelves, and cell phones from the area between your controller and your gaming system—they can cause signal interference.
- Keep the number of controllers connected to your console to a minimum. If too many are connected, this can cause an issue called multiplayer lag. The maximum number of controllers you can connect to most consoles is eight.
Disable Auto Sleep on your Xbox Controller
If your controller switches off after a period of inactivity, it might indicate that your controller’s auto sleep setting is turned on. You can do this very easily by holding the ‘Xbox’ button and the ‘Menu’ button for around three seconds.
This will turn off auto-sleep, and you can use the same button combination to turn it back on. It is recommended to leave it on during single-player games as you can save on charge when you’re away from the controller.
Leave it turned off during online sessions so you don’t get booted from the game.
Disconnect your Xbox Controller and Pair It Again
If your batteries are fine and you don’t need to change or charge them, then you can try disconnecting your Xbox controller and pair it again. While there is no straightforward method to unpair a controller from your Xbox, you can use one of the two methods below.
Pair the Xbox controller with a friend’s or colleague’s Xbox. This will unpair the controller from your device. Pair your Xbox controller with your PC. If your PC runs Windows 10 and above, you can pair your controller seamlessly with your PC.
Once you’ve paired your controller through one of these methods, you can go back and run the same pairing process on your Xbox to connect again.
Connect your Xbox Controller to your Xbox Using a USB Cable
If your still having issues with the Xbox controller and you have no way of procuring replacement batteries, you can use a USB cable. Connect the USB cable from the Xbox to the controller and continue using it as a wired controller.
Keep in mind that if your batteries are completely dead, then the controller will switch off if it’s disconnected by mistake.
Get a Play and Charge Kit
If you’re someone who plays for long durations, then you may want to invest in a play and charge kit. They are widely available online and at retail stores and picking one up definitely does away with having to spend on batteries every time it dies.
The charge and play kit also lets you charge the controller while playing, so when you get a low-battery indicator, simply plug it into your Xbox with the included USB-C cable and continue.
Ensure You’re Within the Xbox Controller’s Optimum Range
If you are playing on a large-format screen such as a projector, make sure your Xbox is in the visible range of your controllers and they aren’t too far apart. Objects such as tables, chairs, and other artifacts placed around the Xbox also interfere with the controller’s range.
Additionally, even though Microsoft claims the controller is supported from up to 40 feet away, it’s better to not go further than 30 unless it’s an open setting and the controllers are in perfect view of the console.
Contact Xbox Support
If you weren’t able to get past the intermittent power issues on the controller with any of the fixes mentioned above, you might need to take it to an authorized dealer for repairs.
You can also contact their customer support team and they would be able to help you either get your controller fixed or replaced. Replacement however is only applicable under warranty.
Signs that your Xbox controller battery is worn out?
Here are the main signs that your battery is worn out;
- Short battery life – damaged batteries tend to lose power easily.
- The battery is not charging causing it to have low battery at all times.
- Controller Won’t Connect to Console – If the batteries are low, the controller’s wireless signal strength may be weak and therefore will not connect to the console.
- The Controller Will Not Turn On – If the batteries are low, the controller will not have the power needed to turn on.
Xbox controller has connection issues after firmware update
The latest Xbox controller firmware update may affect Bluetooth connectivity and performance with some older non-Xbox devices. If your controller is having Bluetooth-related issues after a firmware update, you can choose to revert your controller to an earlier firmware version to correct the problem.
- You should only revert your controller firmware if your controller is having frequent problems with connections to non-Xbox devices.
- Some older model controllers may not see the option to revert the firmware.
To revert the update;
- Press the Xbox button to open the guide, then go to Profile & system > Xbox Assist > Get Help > Help topics > Console & accessories > Controller > My controller has connection issues after the last update.
- Select Check controller firmware to open the controller firmware reversion screen in the Xbox Accessories app, then follow the instructions in the app.
- To revert your controller’s firmware, you need to connect to a Windows device and use the Xbox Accessories app for Windows.
- Once the app is installed, select the link below to open the controller firmware reversion screen in the Xbox Accessories app, then follow the instructions to revert the firmware.
Xbox Controller Does Not Function on the Computer
This is because the controller drivers are not installed. In Windows 7 and 8.x, the Xbox One controller is known to fail automatic driver installation. This issue is well documented and is caused by the lack of drivers bundled with these operating systems.
The issue is made worse by the fact that Windows Update is somewhat notorious for detection issues in some situations. The standard controller offers two driver options:
Note: Correcting the issue by manually installing the driver requires administrator permissions. Users with Standard and Limited accounts will need the admin password to fix the issue this way.
- Plug in the controller. If the automatic driver installation fails, go on to the next step.
- Open Device Manager and find the controller. This is typically located under Xbox Peripherals (Legacy) in Windows 7 and 8.x systems.
- Select the Driver tab.
- Click Update Driver.
- Try using Search automatically for updated driver software. If this doesn’t work, go to Step 6.
- If this did not work, download the driver from Microsoft. Put this in a place you can easily find it on your computer. Once it is downloaded, select Browse my computer for driver software and manually select the driver.
If you did this correctly, your controller should now work.
The easiest way for inexperienced users to fix this problem is to use the .exe package that copies the required files to your PC that was released in 2012. This driver is older, but it is wrapped into a package that is easier to understand. This driver is no longer hosted by Microsoft, as the driver is now Windows Update only.
Note: If the driver is older, some games may not work correctly until it is updated in Device Manager to the new version. However, this will allow you to quickly fix the issue.
Xbox Controller Won’t Connect to Console
Below are some reasons why your controller is not connecting to the Xbox console;
Your batteries may be low. If the batteries are low, the controller’s wireless signal strength may be weak and therefore will not connect to the console. You are going to want to replace your batteries or charge the controller.
Another Wireless Device Is Interfering
A conflicting signal may be responsible for connectivity issues. Consider turning off nearby wireless devices and reconnecting the controller.
Too Many Controllers Are Connected
Make sure you do not have more than eight controllers connected. That is the limit for the Xbox One console.
The Controller is Inactive
If you set down your controller for longer than fifteen minutes and then come back to an unresponsive controller, you may need to turn the controller back on.
The Controller Is Out Of Range
Your Xbox One Controller signal has a range of 30 feet (9.1 meters). Make sure you are within this range.
The Controller Is Not Synced
If you sync your controller to another device, you will need to re-sync it back to your console. To do this, turn on the Xbox One and hold down the sync button on your controller. Simultaneously, hold down the sync button on your console until the light on your controller begins to flash at a rapid pace. Once this happens, release both sync buttons. Your controller should now be connected after about five to ten seconds.
Xbox Controller Turning off on PC
Here are the common causes for this disconnect issue:
Outdated Bluetooth Drivers/Lack of Correct Drivers
The number one cause of disrupting the connection between your PS4 controller and your PC is outdated Bluetooth drivers. Bluetooth drivers should be updated regularly to keep them compatible with your controller.
If you don’t get a notification for your Bluetooth driver’s update, you should check it regularly and download and install any available updates. They may happen in the background automatically.
If you don’t have a Bluetooth driver installed on your PC, you need to download one for your PS4 controller to work on your PC.
Damaged Controller Wires
If you are using a wired controller, the connecting cable of your controller can be damaged, causing a connection issue. Cables can be damaged by stretching them too much or bending them in the wrong directions.
To prevent this, you should store your controller’s wires carefully and don’t jerk them around or have them draped across an area where someone’s going to trip over them or something like that.
Dirty or Damaged USB Port
The USB port of your PC where you connect the controller can be damaged or dirty. Electronic devices can go bad after using them for a while. So, it is quite common to experience a damaged USB port.
It can be damaged in a way that allows your PS4 controller to work only when the wire is placed in a certain position. When you misplace it from that particular position, the controller can disconnect from the PC.
Dirt and debris can disturb the connection between the controller and your PC. Always keep the system away from dust and regularly clean everything.
Signals with the same frequency can cancel each other out and die down. If you use your controller in a place where there are multiple signals from Bluetooth or WiFi with the same frequency, it can affect the Bluetooth connectivity of your controller.
This can especially be a problem if your WiFi router is in the same room as your console. That can provide you with a faster WiFi connection, but it can interfere with your controller’s connectivity.
Exceeded Range of Controller
Controllers that work through Bluetooth have a specific range. Beyond this range, the Bluetooth will disconnect or form weak signals. The range of PS4 controllers is pretty high (about 30 ft), but that doesn’t mean you can be far back from your PC and use your controller.
Check this too: Xbox One Troubleshooting & How to Guide
Maintain a well-balanced distance from the screen to enjoy the strong connectivity of your controller.
Low Battery of Controller
A low battery of your controller can disturb the connectivity. When the battery is about to end, the function of the controller becomes slow, forming weak connectivity with the PC.
If your controller is too old and you have used it a lot, you might need to change it now. The hardware of your controller can be damaged, which can cause a weak signal.
If your controller has faced a lot of user damage, such as dropping it on the floor, hitting it, water damage, or dropping a hard object on it, it can go wrong.
Incompatibility with the PC
Depending upon your system and the model of your controller, it can be possible that your PC doesn’t support that controller, due to which it won’t be connecting. Having an outdated OS system can be a reason behind this incompatibility too.
Default Settings of PS4 Controller
Your controller’s settings to play on your PS4 and PC are different. If you have disconnected from your PS4 and now want to use the controller on your PC, the default settings would be saved and carried to the computer. It can cause a connection error, or some controller features might not work on the PC.
Other possible reasons include:
- Some games do not support your controller.
- Your controller connects to other saved Bluetooth devices nearby.
Use these troubleshooting steps to remedy the PC connection issues;
Update Nvidia Drivers
NVIDIA has access to the majority of the system files and configurations on the computer. It is constantly altering and modifying them in order to provide you with the greatest graphic experience possible from your PC.
NVIDIA releases new Nvidia Drivers every now and then that include improvements and bug fixes. If the update contains the bug patch, the issue between NVIDIA and the Xbox One controller will be rectified.
Follow these instructions to install the NVIDIA Driver:
- Select Custom from the list of installation options.
- Next should be selected. Check the option “Perform a clean installation” on the next screen.
- Next should be selected.
- To finish the installation, follow the on-screen directions.
- After you’ve updated the drivers, restart your computer to see the changes.
- Check to see whether the “Xbox one controller keeps disconnecting pc” issue has been resolved.
Disable NVIDIA Wireless Controller Service
When you install NVIDIA drivers, the NVIDIA wireless controller service is automatically installed to assist you with your controller. You can change the settings and add buttons to make it easier to use.
The NVIDIA wireless controller service sometimes interferes with the Xbox One controller. Many people stated that stopping the service solved their problem with the controller disconnecting repeatedly.
It can cause an “Xbox One Controller Keeps Disconnecting PC” issue.
- Using Services.Msc
- Press the Windows + R keys to open the Run application. Type “services.msc” into the dialogue window.
- When you’re in the services tab, scroll down until you discover the NVIDIA wireless controller service.
- Select Properties from the list of choices provided by right-clicking.
- Stop the service by clicking the Stop button once the properties have opened.
- Select Startup Type from the drop-down menu. Select Disabled from the drop-down menu. Save your changes and then depart.
- Startup Type Disabled
- Using Task Manager
- Press the Windows + R keys to open the Run application. Type “taskmgr” in the dialogue box.
- Navigate to the top-left services tab and scroll through the services until you find the NVIDIA wireless controller service.
- End Task From task Manager
- Stop the service by right-clicking it.
- It will terminate the NVIDIA service immediately.
Check if “Xbox One Controller Keeps Disconnecting PC” issue is resolved or not.
Re-Enable the Game Controller In Device Manager
Another solution for the “Xbox one controller keeps disconnecting pc” problem has shown to be pretty successful. Disabling and re-enabling the Xbox one Game Controller in the Device Manager on their computer.
Uninstall Nvidia Geforce Experience
Traditionally, many Graphics hardware manufacturers include a control panel where you may simply adjust your Graphics driver’s settings. NVIDIA primarily offers two graphic control panels.
NVIDIA Control Panel, NVIDIA Control Panel, NVIDIA Control Panel, The NVIDIA control panel may be opened by right-clicking on the desktop screen and selecting it. It includes all of the controls you’ll need to customize your game experience.
NVIDIA Geforce Experience is a control panel similar to NVIDIA Control Center, but it is more user-friendly and includes extra capabilities such as ShadowPlay and Game Streaming. NVIDIA Geforce Experience has also been known to cause issues with your Xbox controller. To see if your problem is addressed, try disabling it or uninstalling it.
To modify your graphic settings or maximize your gaming experience, go to NVIDIA’s traditional control panel. Nvidia Geforce Experience can be reinstalled.
- Press the Windows + R keys to launch the Run application. Type “control panel” in the dialogue box. The control panel for your computer will appear.
- Select “Uninstall a Program” from the list of options in the control panel.
- Uninstall a Program
- Now you can see all of the programs that have been installed on your computer.
- NVIDIA Geforce Experience should be found among them. Uninstall it by right-clicking on it.
- Uninstall it by right-clicking on it.
- NVIDIA will now walk you through the removal process. After you’ve uninstalled the application, restart your computer, plug in your controller.
- Check if “Xbox one controller keeps disconnecting pc” is resolved or not.
Check Xbox One Controller
Your Xbox One’s batteries are low, causing the “Xbox one controller keeps disconnecting pc” problem. If the batteries are working, you can examine them and replace them if they are weak. Instead of attaching your Xbox One controller wirelessly, you can connect it via USB.
The USB connection ensures that there will be no connection issues or interference with your Xbox. Because the wireless option will not be used, there will be a lot of power drain.
Check to see if the software on your Xbox One controller has been updated. You can download Xbox components from the Microsoft Store and see whether your controller needs updated.
After the controller has been updated, restart your computer and connect the controller to your computer, preferably via USB.
Check if the “Xbox one controller keeps disconnecting pc” has been fixed.
Close Steam Client
Despite the Steam client’s frequent updates, there are numerous known conflicts. “Xbox one controller keeps disconnecting pc” is one of them. Steam has access to all of the system’s core components and functions. There is no documented reason for this; however, disconnecting Steam and reconnecting the controller appears to fix it.
Connect your Xbox One controller to your PC and turn it off. Check to see if it’s connected.
Press the Windows + R keys to launch the Run application. Now type “taskmgr” into the dialogue box to start your computer’s task manager.
When it’s up and running, go to the Processes tab and look for Steam Client Bootstrapper. Finish the process before proceeding to the next Steam process.
Connect your Xbox One controller to your PC again once you’ve finished all the steps and see whether the problem still exists.
Simply open the task manager and locate the process before terminating it.
Examine whether the “Xbox one controller keeps disconnecting pc” issue has been resolved.
Disable Power Saving for The Controller
The Windows operating system has been improved to guarantee that you get the most out of your power savings. Allowing the computer to turn off this device to save power shuts off/disconnects any device that hasn’t been used for a certain amount of time.
Xbox enters a bugged mode once the computer disables it. It will automatically unbind after a short period of time once you have connected it. Connect your Xbox One controller before proceeding to the next step so that it appears in the list of devices.
- Press the Windows + R keys to open the Run application. Enter “devmgmt.msc” in the search box.
- Find your Xbox One controller now. When you’ve found it, right-click it and select Properties.
- Select the Power Management tab once you’re in the Properties window.
- Go to “Allow the computer to turn off to conserve power” and select “Allow the computer to turn off this device to save power.” Make sure the option is turned off.
- Check to see whether the issue has been repaired by restarting your computer.
Move Controller Closer To The Console
If you’re using a wireless controller, your Xbox One controller may continually disconnect because it’s out of range. If the connection problem persists, try moving your controller closer to the console.
Ensure the controller is pointing at the console’s front. Now check if “Xbox one controller keeps disconnecting pc” is solved or not.
- Switch off your Xbox One controller.
- Use the Windows Logo key + R to open a Run window to run the Device Manager. Type devmgmt.msc into the Run, and press Enter.
- Alternatively, launch the WinX Menu by right-clicking on the Start Menu button and selecting Device Manager.
- To expand the Human Interface Devices section, double-click it.
- Locate the Game Controller in the Human Interface Devices area, right-click it, and then select Disable from the context menu that appears.
- Disable Device
- After the Game Controller has been properly disabled, right-click it again and select Enable this time.
- Close the Device Manager when the Game Controller has been successfully enabled.
- Check if the “Xbox one controller keeps disconnecting pc” issue has been fixed. Turn on your Xbox One controller and connect it to your computer.
Check The Battery
Weak batteries could also be the cause of your Xbox One controller disconnecting. Ensure that the battery has enough power; look at the battery indicator on the Home screen.
Gamers enjoy playing games for long periods. You’re probably already aware that the battery can overheat and discharge. It can cause an “Xbox One Controller Keeps Disconnecting PC” issue.
At the same time, constant use of the Controller reduces the battery’s lifetime. It’s best to check the battery if you see these issues. Check if the “Xbox One Controller Keeps Disconnecting PC” issue is resolved or not.
Reconnect Your Wireless Controller
If your controller is turned on but isn’t connecting wirelessly to your console, it’s time to link it with your Xbox or PC.
On An Xbox, Here’s How To Connect Your Wireless Controller:
- Switch on your Xbox game system.
- Press and hold the Xbox button on your controller to turn it on.
- On your Xbox system, press and hold the Pair button.
- Press and hold the Pair button on your controller for a few seconds. When the Xbox button flashes a couple of times, it means it’s searching.
- The Xbox button will remain lit once connected.
How to Connect an Xbox One Wireless Controller To A Windows 10 PC
- Start your computer and log in. Connect the Xbox Wireless Adapter to your PC if you’re using one.
- Hold the Xbox switch on the controller to turn it on.
- Hold the Pair switch on the controller for a few seconds. The Xbox button will flash a few bits to indicate that it’s looking for something.
- Hold the Pair button on Xbox Wireless Adapter first if you’re using one.
- Hold the Pair button on the controller down until the Xbox button illuminates.
- Click the Start button on your PC, then go to Settings > Devices > Bluetooth & other devices. Then activate Bluetooth.
- Select Bluetooth from the Add Bluetooth or other device drop-down menu. Your computer will begin looking for your controller.
- Add Bluetooth or other device
- Add Bluetooth or other device
- Choose between the Xbox Wireless Controller and the Xbox Elite Wireless Controller > Finish.
- Add Bluetooth or other device
- The Xbox button on your controller will remain lit once you’ve connected.
- Check if the “Xbox One Controller Keeps Disconnecting PC” issue is resolved or not.
Power Cycle the controller
Using a forced cycle, you can resolve the issue where your Xbox One controller keeps disconnecting. To control the Xbox One control center, follow the steps below.
- To shut off the Xbox One control center, press and hold the Xbox button on the control center’s facade for a few seconds.
- To turn on the Xbox One control center, press the Xbox button.
- Check if the Xbox One controller connects to the Xbox console by turning it on.
- The Xbox Controller Keeps Disconnecting issue should be resolved with this configuration.
- Check if the “Xbox one controller keeps disconnecting pc” issue has been fixed
Update Controller Firmware Software
The improper or outdated controller firmware can sometimes cause the Xbox One controller to disconnect. Ensure that firmware is the latest, and if it isn’t, upgrade it. If your controller is completely unusable, you’ll need to use a different one to complete the upgrade. To upgrade the firmware on a controller, follow these steps:
- Using a USB cable, connect your Xbox One controller.
- By pressing the “X” switch on the controller, you can access the settings for your console.
- Select “System” and then “Settings” from the drop-down menu.
- Now look for the “Devices & streams” option, and after you’ve found it, look for “Accessories.”
- Select your controller and press the “three dots” button beneath it.
- Select “Update Now” from the Firmware version drop-down menu.
- If a software version is available, it will be downloaded and installed automatically.
- Your controller firmware is new then, “No upgrades required.” Otherwise, you’ll have to wait for the update to finish.
Examine your controller to determine whether the “Xbox one controller keeps disconnecting pc” problem has been resolved.
Move Away from Electrical Appliances
Moving the Xbox controllers distant from any electrical equipment is another option. These appliances are known to generate waves that interfere with the controllers’ operation. The Xbox controller disconnects from the console or computer whenever there is a disruption while it is working. What you can do is pay attention the next time you get a call or switch on your microwave.
If you see a pattern, either relocate the controller away from the appliance or don’t use it when you’re using it. Check if the “Xbox One Controller Keeps Disconnecting PC” issue is resolved or not.
Connect Another Controller
If you have another controller, use it on the console to see if the problem has been resolved. If the second controller works properly, the first controller must be replaced.
However, if both controllers are experiencing the same problem, your console will need to be serviced. Check if the “Xbox One Controller Keeps Disconnecting PC” issue is resolved or not.
Use Micro USB Type-A Cord
Micro USB cords are one of several varieties of USB cords available. It’s the same type of port seen on Xbox controllers and most Android phones and tablets. There are two types of cords available (A or B). They both operate and fit the connector, but type A has a higher frequency for the Micro USB port linked to it.
You’ll also notice that the cord’s end is “square-shaped” rather than “flat,” and it doesn’t wobble around when plugged into your computer. If you use type A, you will not be disconnected due to a broken or weak signal in your cord.
It may entirely resolve the “Xbox one controller keeps disconnecting pc” issue. Check if the “Xbox One Controller Keeps Disconnecting PC” issue is resolved or not.
Download DS4 Windows on Your PC
To use a PS4 controller on your PC, you need software that allows it to connect to the PC. If you already have it on your PC, make sure it is up-to-date to work correctly. Follow the steps below to download DS4Windows on your PC:
- Download the software from ds4-windows.com.
- Run the downloaded file.
- Save the user data in a suitable folder.
- Install the recommended drivers that arise when you open DS4windows for the first time. VIGEmBUS driver is essential, whereas hidhide is recommended. Fakerinput is optional.
- Connect your controller with your PC.
Download Bluetooth Driver on Your PC
Even after installing DS4windows, your controller might not connect to the PC due to an old Bluetooth driver. Old Bluetooth drivers might not support your PS4 controller.
Therefore, you need to make sure that your Bluetooth driver is the latest if you want stable connectivity of your controller with your PC.
To check any Bluetooth updates on your PC, follow the instructions below:
- Open settings and go to “Update and Security.”
- Click on “check for updates.” It might take a few minutes for the updates to show up.
- Click on the “view updates” option.
- Click on “driver updates,” if any.
- If there is an option for a Bluetooth driver, click on it and download it.
- Install the driver. Once the installation is completed, connect the controller to the Bluetooth and see if it is working.
Reconnect your PS4 Controller
Sometimes, simply connecting your PS4 controller with your PC can fix the disconnectivity issue. This is especially useful if you have been using your controller for hours.
- Disconnect the controller from your PC.
- Turn the controller off.
- Turn off the Bluetooth from your PC.
- Restart the controller.
- Turn on the Bluetooth from your PC.
- Reconnect the controller to your PC and check if your problem has been solved or not.
Restart the PC
If you have newly downloaded software or a driver related to the PS4 controller, you might need to restart your PC to work the software efficiently.
- Disconnect your controller from the PC.
- Go to the power option in your system and click on “Restart.”
- When the system restarts, reconnect the controller with your PC.
Hard Reset the Controller
If your controller refuses to connect to the system, you can try resetting the controller. For this, follow the steps below:
Turn off your controller and find the “Reset” button on its back.
Use a needle to press the reset button. Hold it for five seconds or more to reset the controller.
Turn the controller on and reconnect it with your PC. check if the controller has started working or not.
Check for Damaged Cables/USB Port
The LAN cable of your PS4 or the USB port of your computer could be damaged, causing a bad connection between the two. First, check if your cable is damaged or not.
For this, connect your controller with your PC and place it aside. Check if your controller gets disconnected that way or not. If it doesn’t disconnect, it could be because of a damaged cable. Now, move your controller and start playing a game. If the controller disconnects while using the controller, the cable might be damaged.
To check for a damaged USB port, use another port with the controller. Use the controller and play games. If the controller works fine, the USB port might be damaged.
Reset the Connection
Reset all the connections of your PS4 to make sure it is only connecting to your PC. At times, various recognizable connections might disturb the connectivity of your controller. For this, follow the steps given below:
- Turn on your PS4 controller.
- Press and hold the “PS” and “Share” buttons simultaneously for a few seconds.
- Let the buttons go, and the controller will start to find new connections.
- Connect the controller with your PC, and you are good to go.
Change Shutdown Time
Sometimes, the controller only disconnects when you are using Steam. This is a common problem faced by many users. However, the solution is quite simple and easy. All you have to do is:
- Open Steam and go to “Settings.”
- Click on “Controller” in the settings and go to general controller settings.
- Click on “PS Configuration Support.”
- Change the shutdown time of the controller from “15 minutes” (usually) to “Never.”
This will stop your controller from being disconnected while you are using Steam.
Charge Your Controller
The low battery of your controller isn’t ideal, and it can cause a weak signal between the PC and the PS4 controller. It might be possible that your controller isn’t charging correctly due to a damaged controller wire.
Control the Barriers
Wi-Fi signals interrupting the Bluetooth signals of your controller can cause connectivity issues. For this, keep the Wi-Fi router in a separate room and use your controller in another room. This way, both the signals won’t interfere with each other.
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It would help if you sat near your PC within the Bluetooth range. The normal Bluetooth range is 30 ft. If you sit beyond it, the Bluetooth might disconnect altogether or have weak signals causing a lag.
Get a New Controller
If everything fails, it might mean that your controller has gone poor. The only solution to this is to replace your controller. But don’t come to this conclusion immediately. Try all the solutions mentioned above before getting a new controller.
If your controller is working on your PS4 or another PC, then your controller isn’t faulty. So, try to connect it with other devices before buying a new controller.