Skip to Content

White Mountain Ice Cream Maker How to & Troubleshooting Guide

White Mountain Ice Cream Maker How to & Troubleshooting Guide

White Mountain ice cream maker is among the best brands of ice cream makers. It comes in handy when you are craving a frozen treat. But like with every other appliance, you are bound to experience a few mishaps here and there when using the ice cream maker. Some issues will require DIY fixing, while other persistent ones will require the help of an expert. However, before seeking expert help, it is advisable to try to fix the issue independently.

This article will give you an in-depth guide on fixing the various issues you will face as you use your ice cream maker.

Why is my White Mountain ice cream maker not working?

Your ice cream maker may not be working for a couple of reasons:

Insufficient amount of rock salt

Fix this issue by adding ice and rock salt layers to fill the wooden bucket and pouring cold water over the layers to ensure the unit does not jam.

Electrical or mechanical issues

You can fix issues like faulty or worn parts by replacing them. If some parts are rusted, your ice cream maker requires a thorough wash.

If the issue is electrical, you will require expert help.

A stuck paddle

Over-solidification around the edges of your drum causes a stuck paddle. To fix a jammed paddle, switch off the power and open the drum to see if the ice cream mixture has evenly solidified. If the mix is uneven, scrape off the mixture stuck around the canister, stir it thoroughly, and then try rerunning the ice cream maker.

Lesser load

A lesser quantity of the ice cream mixture solidifies quickly around the edges and causes jamming. To resolve this, fill your unit to over half of the canister’s capacity.

Why is my White Mountain ice cream maker not turning?

Your ice cream maker could not be turning because some parts may be stuck or damaged.

To resolve this issue.

  • Thoroughly stir the ice cream mix and try rerunning the unit.
  • You can also add cold water or rock salt to clear the stuck ice coolant mix around your drum/canister.
  • Check whether there are any damaged parts and replace them.

Why is my White Mountain ice cream maker not spinning?

If your unit’s motor is not running, the issue could be with the electrical connections or dry bearings. Fix these issues by adequately lubricating your unit and replacing the electric wires. Also, ensure the power is switched on.

Why is my White Mountain ice cream maker too noisy?

Too much noise may result from worn parts. Identify the parts and replace them or seek expert help for an accurate diagnosis of your unit.

Why is my White Mountain ice cream maker not freezing?

You can fix this issue by:

  • Adjusting the capacity (ensure your unit is not overloaded)
  • Adding the ice-rock salt coolant to enhance freezing
  • Freeze the bowl before putting in the mixture.
  • It is also essential to check the thermostat on your unit to ensure it is functioning correctly.

How to clean a White Mountain ice cream maker

  • Rinse off the wooden bucket and dry it properly to prevent corrosion because of salt.
  • Wash the steel drum with soapy water, rinse thoroughly and dry completely.
  • Wipe the electric motor and hand crank using a damp cloth. You should take care not to immerse the motor into water if your model is electric.

Do I need to clean my White Mountain ice cream maker for first-time use?

  • For first-time use, fill the wooden bucket with about 3 to 4 inches of water to allow the wood to swell so that your ice and rock salt coolant mixture will not leak in the process of freezing.
  • Wash the steel drum and lid using a mixture of baking soda and water, and thoroughly dry. This process helps remove dust or any residue inside the ice cream maker.

Can I dish wash my White Mountain ice cream maker?

No, it is not advisable to put your ice cream maker parts in a dishwasher. To keep your unit in good shape, it is best to hand wash it.

How should I store my White Mountain ice cream maker?

For storage, place your unit in a cool spot to increase its life and ensure its parts are dry before storing it.

Should I use my white mountain ice cream maker inside or outside?

You can use your ice cream maker both inside and out. Make sure to protect your surfaces with paper or towels as salt is corrosive. Do not pour the salty mixture on your grass, as the salt may kill it when using the unit outside.

How to assemble a White Mountain ice cream maker

  • Position the stainless steel drum inside the wooden bucket and ensure it rests properly on the metal at the bottom of the bucket.
  • Place your paddle/dasher inside the drum, ensuring the protrusion on the drum’s bottom fits snugly inside the dasher’s socket.
  • Once you pour the ice cream mixture into the drum, place the cover and use your fingers to turn the dasher until it turns on its own.
  • Hold the gear frame and place the dasher into the gear frame socket.

Insert your unit’s right side inside the steel ear and the other side into the latch. Push down the latch until your unit is secure.

How to care of my White Mountain ice cream maker

  • When you have not used your ice cream maker for a long time, fill the wooden bucket with up to 4 inches of water to allow the wood to swell so that the ice-salt coolant will not leak.
  • Rinse your unit after every use and dry it properly.
  • Lubricate your ice cream maker once or twice annually to keep it in good condition.

Can I use regular salt with my White Mountain ice cream maker?

Preparing the ice coolant requires coarse salt. Regular salt is not as coarse as rock salt and should not be used.

How much rock salt should I use in my White Mountain ice cream maker?

Make the ice-salt coolant in a 5:1 ratio to ensure the temperature of this mixture is constant throughout.

Why is my ice cream not freezing in my ice cream maker?

  • Your not-so-cold canister could cause this. Fix this by adding more layers of salt and ice into the bucket and placing your canister inside the bucket a day earlier to be cold enough.
  • You may be overloading the bowl with the ice cream mixture. Fix this issue by filling up the bowl to the set limit.
  • You may be using warm ingredients. Warm ingredients cause a delay in freezing. Ensure your ice cream mixture is cool for effective freezing. The ideal temperature of the mixture should be 39 °F /4 °C or colder.
  • You may be using too much sugar and fat. Minimize the quantities of these products to allow your ice cream to freeze as it should.
  • Your drum may be filled with water from the ice that melts. Too much water inside the bowl makes the unit warmer and prolongs the freezing time of your ice cream. You can resolve this by removing the excess water.

How does a White Mountain ice cream maker work?

This unit has a motor that drives the gears that turn the drum that contains your ice cream mixture. Layers of rock salt and ice make a coolant that reduces the ice’s freezing point and surrounds the drum, ensuring the ice does not melt quickly.

White Mountain ice cream maker cracked.

If you have a cracked canister or bucket, it may leak and disrupt the freezing of your ice cream. It is advisable not to use cracked parts. Replace these parts or seek help from the seller.

White Mountain ice cream maker speed setting

To set your ice cream maker’s speed, gently turn the dasher with your hand until it turns freely.

Check this too: Aroma Ice Cream Maker How to & Troubleshooting Guide

How long does a White Mountain ice cream maker take to freeze ice cream?

The unit takes about 25 to 45 minutes to freeze your ice cream to the right consistency. At this point, the ice cream is ready for refrigeration to allow it to harden.

How full do you fill a White Mountain ice cream freezer?

You should fill your canister slightly above halfway. As your ice cream freezes, it expands, and it, therefore, needs expansion space. That is why it is advisable not to fill the canister to its total capacity.