nest doorbell how to and troubleshooting guide

Nest Doorbell How to & Troubleshooting Guide

Nest is perhaps one of the sharpest feature-packed doorbells found in the market today. With its wide field of view and HDR recording, it’s among the strongest players in the market. By using an indoor power adapter and the right voltage requirement, you can install it without a chime or an existing doorbell.

The hardest part of using Nest is the installation which requires some holes. If you are installing without an existing doorbell, you’ll have to do more work with the whole wiring system and the transformer. To help you make the most out of Nest doorbell here is a how-to and troubleshooting guide.

How to Install Nest Doorbell

With a nest doorbell, you’ll easily receive a notification anytime someone approaches your home. You can then communicate with them using a built-in two-way audio system. Plus, as compared to other doorbells, it continuously records the video of what happened on your door for the past 30 days.

Although you can do it alone, it involves a number of steps. Since the process can be complicated, if you experience any issues or you are not sure, seek help from a professional.

What You Need

Apart from an existing doorbell that’s compatible with the transformer and the wiring, you need a reliable Wi-Fi connection, a power drill, and a screwdriver.

  • Compatible doorbell wiring. While Nest will work with most doorbells, it should be powered by wires capable of delivering 30 volts.
  • Doorbell Chime. Your door should have a chime with up to 40 volts. If there are more than 2 wires in your chime, it will definitely work. If you only have batteries, it may not work.
  • Reliable Wi-Fi connection. Before starting the process, you must ensure you have a reliable Wi-Fi connection.
  • Tools. To start the process you need a power drill and screwdriver.

Check this too: Amcrest Doorbell Troubleshooting & How-to Guide

The Process

  1. First, you need to download and install the nest app and then tap add product. If you already have an account, you just need to tap the gear icon at the top right corner.
  2. Place your camera at least a foot away and then move it closer to the blue square inside. Once it detects the QR code located at the back of the battery the square will turn green. If you face issues just do it manually.
  3. Once you are done with the compatibility test, you just need to cut off the power from the circuit breaker.
  4. Snap the plastic or unscrew it first to remove the cover.
  5. Look at how the wires are configured in your chime and choose the ones connected to your terminal. Look at the appropriate labeling set up you see on your chime. Your doorbell chime may have terminals that are labeled front, rear and trans.
  6. Remove the chime connecter.
  7. Using Phillips head screw, screw the wire on the chime connecter.
  8. Using a Phillips head screwdriver, unscrew the two screws and remove your old doorbell. Next disconnect the wires from the back of the doorbell before bending or taping them so they don’t fall back to the hole.
  9. Run the wires through the center of the hole in the provided wall plate then mark where the holes are on the surface.
  10. Remove the wall plate and then drill a hole where you marked the screw holes then screw the plate on the wall.
  11. Wrap each wire around the screws and then tighten them on the back. While doing this, make sure the exposed parts are not touching each other.
  12. Once you switch on the power, your doorbell should also power up. Next, choose where you installed your nest doorbell and connect the nest to your network.
  13. Finally, you need to ring your doorbell and see whether it’s working. If it’s functional, it should notify you when someone is at the door.

Nest Doorbell Installation Cost

The average cost of installing a ring doorbell is about $160. If you add this to its retail price of $89 and $24.99 for advanced features, the total cost comes to $250.

Is There a Monthly Fee for Nest Doorbell?

Yes. With a $6 per month nest aware plan, your video doorbell will store event videos including motion and ring events for 30 days. But if you upgrade to the $12, you’ll receive up to 60 days of events history.

Better still, your subscription will cover all your nest Google devices and nest camera. This means you won’t have to get a different subscription for the Nest Cam IQ indoor. Besides giving you cloud video storage, your subscription to the nest awareness plan will unlock three additional features.

Package tracking

In this package, your video doorbell will alert you when the packages are either picked up or left from your stoop. This will allow you to ward off a package relief or talk to the delivery person.

Familiar face alerts

Whenever it sees a face that it recognizes, your nest hello will notify you about who the person was after you’ve named the app. It will also tell you whenever it sees an unfamiliar face. This will make it easy for you to decide whether to check-in or not with the app.

Activity zone

To minimize false alerts the nest hello will allow you to draw markers around the areas that you think are important. It will only notify you when movements occur so you could avoid the sidewalk and the busy street.

How to Remove a Nest Doorbell

Although if you are a novice removing a nest Doorbell can be a bit challenging, the process is rather straightforward. Here are the steps

  1. First, you need to turn off the power to your doorbell.
  2. Next, take the small pin and then insert it into the bottom of the Nest Doorbell
  3. Slowly loosen the screws and disconnect the wires
  4. Remove the Nest doorbell mount
  5. Install the old doorbell
  6. Finally, flip the power back

Nest Doorbell Connection Guide and Related Problems Fixes

The Nest doorbell can’t work fully without a network connection. Here is a quick guide on how to hook it up to your network and troubleshoot any ensuing problems in the process.

How to connect the Nest doorbell to your Wifi

Make sure your Wi-Fi is on and that it can connect to your router.

If you are only struggling with the nest door there are high chances that the device is defective.

Nest Doorbell Won’t Connect. Causes and How to fix it

Fixing a Nest doorbell that won’t connect can be very easy based on what is causing the issue.

Nest Hello Doesn’t Play Well with the Extenders

  1. Disable the extender
  2. Use router systems such as Google Wi-Fi

3. Change the Bands and the Wi-Fi Channels

Nest Doorbell Won’t Stay Connected- How to Fix It

If your nest doorbell won’t stay connected, you should

  1. Confirm whether all your devices are having the same issue.
  2. If so, then your router might be defective
  3. Make sure your doorbell’s transformer is powerful enough to effectively power the nest doorbell. Ideally it should be between 16V to 10VA

Nest Doorbell Won’t Connect to Bluetooth-How to Fix it

If your nest doorbell won’t connect to Bluetooth this is what you are supposed to do.

  1. Restart your phone and your doorbell
  2. Power the breaker and if you are using an adapter unplug it
  3. Disable the Bluetooth and move your phone within 10 inches
  4. Set up the Bluetooth within the app while holding your phone

This method is meant to ensure that there is no interference at all. However, it’s very uncommon for you to have trouble connecting to Bluetooth. In case you are still faced with issues, get in touch with Google for a warranty.

Nest Doorbell Won’t Connect to Google Home

Here are the steps to follow if you want to connect your Nest doorbell to Google home.

  1. Open the app
  2. Choose set up the device in the menu
  3. Select set up new devices and then choose nest
  4. Login to your account and open the app
  5. Finally, sign in with your Google account
  6. Nest Doorbell Won’t Connect To Alexa
  7. Open the app on your phone and then tap the menu
  8. Tap the skills app before entering Nest into the skills store
  9. Choose Nest camera and tap enable
  10. Login into your account and add device
  11. Select the Nest Doorbell.
  12. Finally, test whether it’s working or not

Nest Doorbell Won’t Connect to the App

To connect your Nest Hello to the Nest app,

  1. Make sure your doorbell is connected to the Wi-Fi
  2. Open the app settings and add a product.

Nest Doorbell Won’t Connect To TV

1. To connect your Nest Doorbell to your TV

2. Make sure you have a phone that works with Google Alexa

3. Make sure the doorbell and Google Assistant are linked to the same Wi-Fi

4. Open the Google Home app and tap set up a device

5. Choose your doorbell and tap done

Nest Doorbell How to Change a Chime

Here is a how-to change the Nest Doorbell chime

  • Open the Google Nest app
  • Choose Nest Hello doorbell device
  • Tap the settings and then move to the Doorbell theme. Once you are done, you’ll receive a notification announcing the new ringtones.  Next, you need to tap season themes and jump to the Doorbell theme menu.
  • Tap the theme you want for your doorbell chime

Note- there is always a default ringtone that you can always revert to

How to install nest doorbell without existing doorbell

Use an indoor power adaptor with the right voltage requirement that connects to your wall outlet. This will prevent you from the hassle of hardwiring your Nest doorbell.

Check this too: Night Owl Doorbell How-to & Troubleshooting Guide

N/B Using an indoor power adaptor that does not have the appropriate voltage can damage your nest doorbell.

Final Words

If you are still having problems with your Nest doorbell, you should not hesitate to contact a professional or ask for a replacement. Your Nest doorbell comes with a warranty that you can take advantage of. Otherwise, with these steps and troubleshooting information, you should not have any problem fixing everything.