Tempurpedic Adjustable Bed Troubleshooting

Tempurpedic Adjustable Bed How to & Troubleshooting Guide

Tempur-Pedic’s lineup of premium power bases lets a user put themselves in the best position to sleep, sit, read, work or watch television. The power bases have impressive features like a head and foot massage to help one unwind with soothing, gentle vibrations. Others like the Tempur-Ergo smart bases respond to snoring automatically and will raise your head to a position that may help reduce snoring.

With such convenience and comfort, the last thing anyone would want is an issue with their adjustable bed. Fortunately, problems with these adjustable beds are not always as complex as you may have thought and would quickly resolve after a bit of troubleshooting. In this guide, we look at some of the common Tempurpedic adjustable beds problems and what to do to fix them.

Why is My Tempurpedic Adjustable Bed Not Working?

There could be several reasons why your adjustable bed is not working:

  1. If the wireless remote control LED light illuminates and appears to be operable but will not activate the Tempur-Pedic adjustable bed:
    1. Verify that the power cord is plugged into a working, grounded electrical outlet. A grounded, electrical surge protection device is recommended. Test the outlet by plugging in another working appliance.
    1. Verify that the power cord is plugged into power supply.
    1. Verify the control box is learned to the remote by following the setup procedure on how to program a remote.
  2. If no features of the Tempur-Pedic adjustable bed will activate:
  3. Verify the green LED light on the power supply is lit. If not, the unit is not receiving power.
  4. Program the wireless remote control. Make sure the Power Down Box is easily accessible. Relocate the Power Down Box if necessary.
  5. Unplug the power cord, wait 60 seconds and plug the power cord back in to reset the electronic components.
  6. Your surge protection device and/or electrical circuit breaker may be tripped. Check both to verify.
  7. Your surge protection device and/or electrical outlet may be defective. Test the outlet by plugging in another working appliance.
  8. If the wireless remote control LED light will not illuminate:
  9. Replace the batteries in the wireless remote control. The unit requires two AA batteries. Do not mix old and new batteries.
  10. Ensure the batteries are installed correctly.

How Do I Reset My Adjustable Bed?

Your Tempur-Pedic adjustable bed has a system reset function which resets the system to the zero position.

A reset is required in the following cases:

  • One of the components is removed
  • The bases don’t work synchronously in tandem operation
  • After a power outage(only for tandem operation)
  • System error

To reset your adjustable bed, follow these steps:

  1. Press and hold the FLAT button.
  2. Do not release the FLAT button. After 15 seconds, the LCD changes from FLAT to RST.
  3. Continue holding the FLAT button for an additional 30-60 seconds as the bed moves forward and backward.
  4. The reset process is complete when no audible clicks or movement occur for a minimum of 10 seconds.

How Do You Program an Adjustable Bed Remote?

The remote control that comes with the TEMPUR-PEDIC adjustable base is already programmed to operate the accompanying base without any additional setup.

If you have replaced your remote or if your base does not function out of the box, follow setup procedures below to program your remote.

Single base or two bases operating independently:

  1. Ensure two AA batteries have been inserted into the wireless remote control. Do not mix old and new batteries.
  2. Ensure the TEMPUR-PEDIC adjustable base is disconnected from power.
  3. Press and hold the FLAT and STOP buttons simultaneously for at least 10-15 seconds. The current RF channel will be shown on the LCD screen.
  4. Press the FLAT button to confirm the RF channel number. The RF channel number will flash for 30 seconds.
  5. Within 30 seconds, reconnect the TEMPUR-PEDIC adjustable base power supply to a working outlet. You will hear two “double-clicks” when the setup is successfully completed. You may use the remote when the RF channel stops flashing. Alternatively, you can press the STOP button to stop the RF channel from flashing. Note that pressing the STOP button prematurely will cause the setup process to fail and you will need to repeat the above steps.

Two bases operating in tandem by a single remote:

  1. Ensure two AA batteries have been inserted into one wireless remote control. Store the extra remote for future use.
  2. Ensure both TEMPUR-PEDIC bases are disconnected from power.
  3. Install connection cable by inserting one connector into each control box, pairing together both bases.
  4. Press and hold the FLAT and STOP buttons simultaneously on the remote control for 10-15 seconds. The current RF channel number will be shown on the LDC screen.
  5. Press the FLAT button to confirm the RF channel number. The RF channel number will flash for 30 seconds. Within the 30 seconds, reconnect the first base into the power outlet. You will hear two “double-clicks.” Then reconnect the second base to a working outlet (within the same 30 seconds). You will again hear two “double-clicks.”
  6. Perform System Reset by pressing and holding the FLAT button. After 15 seconds, the LCD changes from FLAT to RST. Do not release the FLAT button. Continue holding the FLAT button for an additional 30-60 seconds as the bed moves forward and backward. The reset process is complete when no audible clicks or movement occur for a minimum of 10 seconds.

Two bases operating in tandem by two remotes:

  1. Ensure two AA batteries have been inserted into each wireless remote control.
  2. Ensure both Tempur-Pedic bases are disconnected from power.
  3. Install connection cable by inserting one connector into each control box, pairing together both bases.
  4. The following buttons are used to set the first and second part of the RF channel number:

1: Memory 1                            5: Head Up                                  

2: Memory 2                            6: Head Down

3: Memory 3                            7: Leg Up

4: Memory 4                            8: Leg Down

  • Press and hold the FLAT and STOP buttons simultaneously on the first remote for 10-15 seconds. The current RF channel number will be shown on the LCD screen. Enter the first and then the second pre-selected digits from step 4. Then press the FLAT button on the first remote to confirm the RF channel. The RF channel number will flash for 30 seconds.
  • Within 30 seconds, reconnect the first base into the power outlet. You will hear two “double-clicks.”
  • To program second remote, repeat steps 5-6.
  • Perform System Reset by pressing and holding the FLAT button. After 15 seconds, the LCD changes from FLAT to RST. Do not release the FLAT button. Continue holding the FLAT button for an additional 30-60 seconds as the bed moves forward and backward. The reset process is complete when no audible clicks or movement occur for a minimum of 10 seconds.

How Do I Reconnect My Tempurpedic Remote?

The control box and the wireless remote control need to be able to communicate via different RF channel numbers in order to avoid interference with other wireless remote controls or other remote control equipment used near the system.

For this case the system offers ways to set up or change the RF channel number. This channel setup procedure changes the RF channel number from the factory setting. The new RF channel number will be chosen automatically by the system.

To program wireless remote control with RF channel number change (HOME MODE):

  1. Disconnect the power cord from the wall outlet.
  2. Press and hold both FLAT button and STOP button for at least 10 seconds. The current RF channel number will be shown on the display for 10 seconds.
  3. Press one of the message buttons to select a new random RF channel number. The LCD shows the new random RF channel number on the display.
  4. Press the FLAT button to confirm the RF channel number and the wireless remote control sends its current RF channel number for 30 seconds. The LED signature light and the backlight of the buttons are flashing during this time. During this time also the LCD still shows the RF channel number.
  5. Re-connect the power cord to the wall outlet within 30 seconds of step 4. You will hear two “double-clicks.” Then press the STOP button.

Note that if the 30 seconds of RF channel number transmission expire before the system is re-connected to the power, the control box and the wireless remote control will not work together. In this case you will need to repeat the procedure. Also, if the new RF channel number is not confirmed with the FLAT button, the RF channel number will remain unchanged and the steps must be repeated.

Check this too: How to Prevent Cockroaches in the Bedroom

How to Sync an Adjustable Bed Remote

In contrast to the home mode, you can choose the RF channel number yourself. The advantage of this procedure is that you can use up to eight systems in one showroom without interrupting each other.

To perform the showroom mode learn procedure, follow these steps:

  1. Disconnect the power cord from the wall outlet.
  2. Press and hold both the FLAT button and the STOP button for at least 10 seconds. The current RF channel number will be shown on the display for 10 seconds.
  3. Press one of the memory buttons or one of the manual movement buttons to select the first part of the RF channel number. Select a unique number for each base. The LCD shows the first selection as a number, from 1 to 8, for 10 seconds. The RF number which will be shown depends on the pressed button.
  4. Press one of the memory buttons or one of manual movement buttons to select the second part of the RF channel number. The LCD shows the second part of the selection, as 1 to 8, for 10 seconds. The RF number which will be shown depends on the pressed button.
  5. Press the FLAT button to confirm the RF channel number. The RF channel number will flash for 30 seconds.
  6. Re-connect the power cord to the wall outlet within 30 seconds of step 5. You will hear two “double-clicks.” Then press the STOP button.

Note that the first part of the RF channel number selects a specific frequency range whereas the second part selects a RF channel number within that frequency range. The showroom mode allows up to 64 different RF channel numbers.

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