Through the years, landline technology has revolutionized. However, this brings a rise in spam calls, prank calls, robocalls, and telemarketing calls which can be quite a nuisance. With the digitization of phone services, Spectrum has made it possible to end this disturbance. Spectrum Voice by Charter Spectrum is one of the most popular landline services in the US.
One of Spectrum’s essential features is blocking unwanted callers at no additional cost. You have to log into your Spectrum account and block any anonymous and unwanted calls. You can also activate this feature by dialing a code.
But the benefit of using the Spectrum website or app allows you to set certain restrictions on the type of blocking you want. This is because Spectrum has various call blocking options. We have discussed further details for any Spectrum users looking into how to block calls on their Spectrum landline.
Can Spectrum phone block unwanted calls?
You can block unwanted calls on your Spectrum landline via a direct dial or Spectrum online account at no additional cost. Spectrum offers more than 28 digital features, which makes day-to-day communication efficient and also avoids unwanted calls. There are different types of calls you can block using the Spectrum landline; they include:
- Unwanted calls
- Anonymous calls
- Telemarketing calls and robocalls
How do you block a number on Spectrum business?
Spectrum has a variety of call blocking options. They include:
- Blocking anonymous calls: These call calls with no caller ID.
- Access selected callers: Receive calls from only the selected numbers.
- Block collect calls: Blocks all incoming collect calls.
- Block outbound caller ID: Hide your caller ID when making calls
- Block unwanted callers: Create a list of phone numbers to block unwanted incoming calls.
- Spectrum call guard: Blocks robocalls, unsolicited calls, and telemarketing calls.
Let’s look at all the call-blocking features and how to activate them.
Blocking unwanted callers
You can compile a list of phone numbers to block any unwanted calls. Spectrum allows you to block up to 30 numbers as “Unwanted .” So when any of these numbers call, they’ll hear a pre-recorded message telling them you’re not taking any calls for the time being. Here’s how to block a number on Spectrum.
Direct dialing method
- Dial *60 from your landline to activate this feature.
- Then dial *80 to deactivate it.
Online Spectrum account
- Sign in to your account
- Click on the phone icon to access the VoiceZone platform
- Go to “Settings.”
- Click on “Edit” next to the Peace & Quiet category
- Select “Block Unwanted Callers”
- Activate the feature and save the changes.
Blocking telemarketing calls and robocalls
Spectrum has a feature called Call Guard which identifies and blocks unsolicited or fraudulent robocalls and gives a caller ID alert for other telemarketing calls. This feature uses an advanced tool that analyzes call patterns and screens incoming calls in real-time. Call Guard pledges to stop potential spam and robocalls.
The Call Guard feature comes automatically activated on all Spectrum home phone users. But you can manage the feature from your Spectrum account and add phone numbers to the “Allow List .”Here’s how to access Call Guard on your Spectrum landline.
- Sign in to your Spectrum account
- Open the VoiceZone platform
- Select “Manage Call Guard”
- You can activate or deactivate the feature, view calls blocked by Call Guard, and manage your “Allow List.”
Blocking anonymous calls
Spectrum will reject incoming calls with no caller ID info, blocked or hidden. Instead, the caller will get a message alerting them that you do not receive blocked caller IDs and advising them to unlock their number before trying again. Here’s how to activate the Anonymous Call Block feature on your Spectrum landline.
Direct dialing method
If you don’t have access to the internet, you can activate Call Guard via direct dialing.
- Dial *77 to activate the service. This will reject the calls from unknown numbers or those with caller IDs.
- Then dial *87 to deactivate the service.
Online Spectrum account
You can set up this call blocking feature from your Spectrum account through the steps below.
- Sign in to your Spectrum account.
- Tap on the phone icon at the top of your screen to go to the VoiceZone platform
- Select “Settings”
- Choose “Edit” next to the “Peace & Quiet” tab
- Choose “Anonymous Call Rejection”
- Tap the “On” button and follow the instructions
- Then click “Save Changes.”
Blocking collect calls
To activate this feature, you can contact Spectrum Customer Service to guide you through the process.
Use third-party apps
There are several third-party software that you can install to help you block all these spam calls from Spectrum.
Nomorobo
This is one of the most trusted third-party apps to stop unsolicited telemarketing and robocalls on your Spectrum landline. It uses a list of unwanted phone numbers to identify spam numbers. So when a spam number calls you, the call comes through to the landline and the Nomorobo software.
If the Nomorobo software recognizes the call from an unknown or unwanted caller, it blocks it immediately. Follow the steps below to enable this feature.
- Use your username and password to sign in to your Spectrum account.
- Click on “Voice Online Manager”
- Open “Settings”
- Select “Peace & Quiet,” then select “Edit.”
- Turn on Nomorobo by checking the checkbox.
- Then click “Save.”
How to block outgoing calls on Spectrum landline
People use the Caller ID Number to identify the caller of a phone call. Unfortunately, someone can also use this number to call you back. Spectrum has a feature that allows you to block the outbound caller ID. Once you activate this feature, the recipient of the call will not identify you and will not be able to call back either. Here’s how to block outgoing calls via a dial code and your Spectrum account.
Direct dialing method
- Press *67, then enter the number you want to prevent from seeing your caller ID information.
- Then to deactivate this feature, press *82 and enter the number you blocked from seeing your caller ID.
Online Spectrum account
- Log in to your Spectrum account.
- Open the “Settings” tab.
- Go to “Peace & Quiet .”You will see different blocking features.
- Select “Block outbound calls” to hide your caller ID.
- Activate the blocking feature by pressing “On.”
- And then press “Save” to save the changes made.
The difference between the two methods is that the dialing code activates the feature for only one phone number at a time. But activating the feature on your account will prevent all the people you call from seeing your caller ID.
Conclusion
Spectrum has call blocking features that prevent you from receiving any disturbing calls of your choice. You can activate these features by dialing some codes, using your Spectrum account, third-party software, or contacting customer service. If you take advantage of these features, chances are your Spectrum home phone will be cured of incessant ringing.